Shipping Policy

At MANPASAND FASHION, we are committed to delivering your order safely and on time. This Shipping Policy explains our order processing, dispatch, delivery timelines, shipping charges, and tracking process.

• Orders are processed within 24–48 working hours after successful payment or order confirmation for Cash on Delivery (COD) orders.
• Orders placed on Sundays or public holidays will be processed on the next working day. Processing may take slightly longer during festivals, sales, or high-volume periods.

• Orders are generally dispatched within 1–3 business days after confirmation.
• Once your order has been dispatched, you will receive the tracking details through email or SMS to the contact information provided while placing the order.

• The estimated delivery time is generally 3–7 business days after dispatch, depending on the delivery location and courier service availability.
• Delivery to remote locations, high-demand areas, or locations affected by weather and operational issues may take additional time.
  
  

• We accept both online prepaid payments and cash on delivery (COD) where available.
• COD availability may depend on the delivery location. COD orders may require confirmation through a phone call, SMS, or another verification method before dispatch.

• Applicable shipping charges, if any, will be clearly displayed at checkout before you complete your order.
• Free shipping may be available during promotional offers or on orders above a specified value. Such offers will be displayed on the website when applicable.

MANPASAND FASHION reserves the right to

• Verify customer identity or address if required
• Cancel suspicious or high-risk orders
• Contact customers for confirmation on COD orders

This ensures secure shopping for both customers and the brand.

After dispatch, customers will receive a tracking link through email or SMS.

Please allow up to 24 hours for the tracking information to become active after receiving the dispatch notification.

Our courier partner may make multiple attempts to deliver your order. Customers are requested to provide a complete address, correct PIN code, and active contact number while placing an order.

If delivery cannot be completed because the customer is unavailable, the address is incorrect or the customer refuses the shipment, the package may be returned to us as RTO (Return to Origin).

MANPASAND FASHION will not be responsible for delays or failed deliveries caused by an incorrect or incomplete shipping address provided by the customer.

Please contact our customer support as soon as possible if you need to correct your shipping details. Address changes may not be possible once an order has been dispatched.

Delivery may be delayed due to circumstances beyond our control, including courier delays, weather conditions, public holidays, festivals, strikes, natural disasters, or restrictions imposed by government authorities.

If your tracking information has not been updated for an extended period, please contact our customer support team. We will coordinate with the courier partner and assist you with the shipment status.

If the package appears damaged, opened, or tampered with at the time of delivery, please do not accept it and contact our customer support team immediately.

Customers are advised to record an unboxing video from the moment the sealed package is opened. This may be required when reporting a damaged, defective, incorrect, or missing product.

MANPASAND FASHION reserves the right to

• Verify the customer’s identity, contact number, or delivery address.
• Contact the customer to confirm a COD order.
• Hold or cancel suspicious, fraudulent, or high-risk orders.

These measures help provide a secure shopping experience for our customers.

For delivery assistance, tracking inquiries, or order-related support, contact us:

Powered by SHREE BRAHMANI FASHION

• Email: support.manpasand@gmail.com
• Phone: +91 63544 16892
• Support Hours: 9:00 AM to 6:00 PM, Monday to Saturday
• Address: C-503, Apple Heights, Sudama Chowk, Mota Varachha, Surat, Gujarat – 394101

We are here to provide you with a smooth, transparent, and reliable MANPASAND FASHION shopping experience.